If you can add a product to your cart it is in stock & ready to ship. If an item is out of stock you cannot add it to your cart. Occasionally if stock is limited the same item may be in several carts at the same time. If this happens the first person to complete checkout will buy the item. Any other shoppers will receive a message telling them that the item is no longer available.
New items for which we expect there to be a strong demand for are sometyimes available to Pre Order. The price of a pre order item is what we expect to be the final selling price however this is an estimate as it can vary greatly due to currency fluctuations and importation expences. When the item arrives if our selling price is higher than the price you paid we will not charge you any more, however, if the final price is less than the price you paid we will refund the difference. By using our Pre Order option you guarantee you will receive the product at our best price.
UK orders which contain pre order items will ship as usual without the pre orders which will follow as soon as possible unless they are expected within 3 working days when we will hold the entire order & ship them together. International orders with pre ordered items will be held until everything is available.
Orders placed before 2pm (Mon-Fri) will usually ship the same day. As we post every day Monday - Friday (excluding UK Bank Holidays) our UK customers should receive their orders within a few days. Orders shipping outside the UK will take a little longer. The exact times will depend on the destination and local delivery conditions. If there are any times we are unable to post (Holidays etc) we will state this on the homepage and during checkout.
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
You can also print an order form from the Printable Order Form link towards the bottom of the left hand side of every page and post your order to us.
We accept Credit and Debit cards via Paypal. You do not need a Paypal account to shop with us.
If you would like to pay by cheque or postal order use our Printable Order Form and post your order to us.
Paying by cheque does slow down your order as we can only despatch your order when your funds have cleared. Typically your order will be delayed by about seven to ten days. Your order will be cancelled if we do not receive payment within 14 days after placing your order with us.